Help & Support

Working from home

Staff and Students have the ability to log into the Academy Network using Citrix.  So as to make the journey into Citrix as smooth and as quick as possible we have placed shortcuts at the very top of this site for Staff and Student access. Before your first visit you will need to carry out a simple operation to install the Citrix Client. The attached PDF documents details the procedure.

If you are having issues with Parent Portal and you are using IE10, there is a help document below.

 

The two attached documents

Citrix Setup for Home Computers - The install process

IE10 Parent Portal Issue - Troubleshooting compatability issues with Parent Portal and IE10

 

If you are happy with the procedure but are just looking for links to the client they are shown below:

Windows Client

MAC Client

Citrix online plugin 12.1

 

  1. Citrix Setup for Home Computers V2.4
  2. IE10 parent portal issue

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Address

Thomas Deacon Academy
Queen's Gardens
Peterborough
Cambridgeshire
PE1 2UW

Phone

(01733) 426 060